Jon,
I have a story involving your practice from a few years ago before we even lived in Chapel Hill. I think it was the week you opened. We were visiting Chapel Hill and my 2 year old son got a nasty splinter in his foot and I knocked on your doors to ask for help. The office had not yet opened, but you and Maria were very gracious and the splinter was quickly removed. You even gave him a sticker!! That niceness stands out in my memory as one of many things that enticed us to come to Chapel Hill!!