Dear Friends, co-workers, and families of Village Pediatrics,

Many of you are already registered with our patient portal, which is designed to give you more access to your child’s doctor and medical information.  The portal is as easy to navigate as other websites, but there are a few pointers we’d like to show you after our recent upgrade to Version 4 so you can get the most out of our state of the art Electronic Medical Record.

When you register for the portal, we will give you a unique user name and password for each child.  These are both case-sensitive.  Before you do anything on the portal, please change your password by clicking on “Reset Password” on the left.  Your child’s medical information deserves the highest level of security, so please use a password that is at least 8 digits and includes a combination of upper- and lower-case letters, numbers, and special characters.

If you have a new address, phone number, email address, or emergency contact, you can request that we make those changes in your record by clicking on “Personal Information”.  Your pharmacy can be updated by using the “Additional Information” tab.  Make sure to click ‘update’ at the bottom when you’re finished.

The most commonly requested information – immunization history, current medications, vitals, and lab results – is all listed under the “PHR-View” tab.  For optimum viewing of lab results, however, we recommend using the “Lab / Diagnostic Reports” tab.

By signing up for the portal, you will also receive emailed appointment reminders the day you schedule an appointment, three days before the appointment, and one day before the appointment.  If you find that you are not receiving our emails, please check your spam filter and add reminders@eclinicalmail.com to your safe senders' list.  If that doesn’t work, verify that we have the correct email address under ”Personal Information”.

Some other useful features of the portal include the ability to email your doctor, view current statements and appointments, and request refills, referrals, and appointments.  All of these features have their own tab on the left.

If you would like to sign up for portal access, please call us at 919-969-9611.  All we need is your email address!

Shana’s Testimonial

I’d like to take this opportunity to thank everyone at Village Pediatrics for the wonderful medical care my son received at your office the first two years of his life.  I was so grateful to have found Village Pediatrics.  Your office has set a very high standard for our new pediatricians to meet!  Thank you for your help and for taking such good care of Ronan.
 
Dan and Heather’s Testimonial

You all will never know how much you have meant to me.  As a new mother, I walked into your clinic nervous and a little scared.  You always put me at ease and I always left feeling reassured and a little more confident.
I am so sad that we are moving away.  If I could, I would pack up your whole office and take you with me.  I can only hope to find a place to take my son that makes me feel as comfortable as bringing him here.  Thank you so much for walking us through these first months!
 
Way to go, Natalie!

Village Pediatrics would like to congratulate Natalie Giduz for successfully completing the training for her Black Belt after studying at Neill’s Taekwondo.  Completing this training is incredibly arduous, and we are so proud of you!

Due to the recent 53% cut to vaccine administration reimbursement and the ever increasing barriers to care created by the program, Village Pediatrics has decided to end our relationship with NC Medicaid.

We are no longer enrolling new Medicaid patients, but if we are currently serving your family, we intend to honor our commitment and continue to serve you. Additionally, new babies with a sibling in the practice will be accepted. Patients with commercial insurance that transition to Medicaid due to financial hardship will also be served. Unfortunately, we will not accept any new families with primary or secondary Medicaid.

This was easily the most difficult decision we have ever made as a practice. With no increase in reimbursement since 2008 and fees only 83.7% of what Medicare pays a family practitioner for the exact same service, we feel this step was necessary to maintain our high standard of care. We’ve made considerable investments of time and capital to improve quality and accountability, and unfortunately, that style of practice is no longer compatible with NC Medicaid.

Legacy Academy is currently accepting new students and has an amazing 24-infant capacity.   To learn more about Legacy Academy call 919-929-7060, or email lachapelhill@legacyacademy.com.